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A/V Integration INC warrants products to be free of defects in material and manufacture under normal use for a period of 12 months. The term of this warranty begins on the date of sale to the purchaser from an authorized seller (proof of purchase in the form of a receipt may be required). Units returned for warranty repair to A/V Integration or an authorized reseller warranty repair facility will be repaired or replaced at the manufacturer’s option, free of charge. Please note this guarantee may be subject to other conditions as dictated by the customer’s legal warranty rights under the applicable national legislation governing the sale of consumer goods

A/V Integration reserves the right to change or improve design at any time without prior notification. Design changes are not implemented retroactively, and the incorporation of design changes into future units does not imply the availability of an upgrade to existing units. This warranty is void if A/V Integration determines, in its sole business judgment, the defect to be the result of abuse, neglect, alteration or attempted repair by unauthorized personnel. The warranties set forth above are in lieu of all other warranties, expressed or implied, and A/V Integration specifically disclaims any and all implied warranty of merchantability or of fitness for a particular purpose. The buyer acknowledges and agrees that in no event shall the company be held liable for any special, indirect, incidental or consequential damages, or for injury, loss or damage sustained by any person or property, that may result from this product failing to operate correctly at any time.

Warranty Exclusions

  • New A/V Integration product purchased through any reseller not directly authorized by A/V Integration
  • Any used A/V Integration product purchased from a third party online or directly
  • Product purchased in one country cannot be returned under warranty in a country other than where the product was sourced
  • Products damaged by environmental factors, such as oxidation and/or damages caused by natural disaster
  • Units that have NOT been opened by user within the one year warranty period
  • Physical Damages which include, but are not limited to the following unauthorized modifications:
  • Misuse, neglect or improper assembly
  • Transport damages due to improper packaging or carrier
  • Burns resulting from faulty or failed electric power
  • Missing/bent parts
  • Cracked components
  • Liquid/water damage